Rob Burgess has been promoted to eCommerce Sales Supervisor for Gordon. He brought years of customer service experience to his role when he began working at Gordon in 2016 as an eCommerce Sales Representative.
During the past year, Rob has been leading the training of new web team members as the Team Leader of Web Order Management. His experience and ability to mentor and lead made Rob qualified to move into the supervisor role where he will continue training new web team members along with monitoring order processing productivity to ensure all orders meet established deadlines and developing and modifying procedures to improve efficiency and accuracy.
“Rob has been a leader to the eCommerce team for years,” said Randy Molthan, Vice President of Web Sales, “and we look forward to seeing him lead and guide the team in the coming years.”
You can read about Rob’s promotion in the Daily Journal.