In mid-May, Cat Buckley joined the Gordon Electric Supply team as a new e-commerce customer service representative where she will connect with online customers, handling customer service inquiries and processing orders.
Longtime customer service representative, Margaret Lamb said, “Cat is truly proving to be a great addition to our team” and that she is impressed with “how quickly she has become a valuable asset.”
It is no surprise that Cat settled into the position with the experience she brings from previous roles in customer service and management. We look forward to seeing her growth in the months to come.
A news brief about Cat’s hiring was featured in the July 7th edition of The Daily Journal.
We are excited to announce the hiring of Rob Midvale as the new Returns & Procurement Coordinator at Gordon Electric Supply, where he will work with our purchasing and warehouse teams on updating inventory management accuracy, purchasing, and coordinating order returns.
Rob brings years of experience to his new role that will be a benefit to the company. He previously worked as a Production Scheduler and ISO Quality Coordinator. These positions enabled Rob to assist in the development of manufacturing processes to improve quality, materials procurement, and production repeatability.
Kim Boswell, Materials & Purchasing Manager, adds that “we are very excited to have Rob join us in the purchasing department. He’s enthusiastic with a positive attitude.”
Recently, The Daily Journal published a news brief about Rob’s hiring that can be read here.
EDIT: He is noted as the Returns & Purchasing Coordinator in the article while his actual title is Returns & Procurement Coordinator.
Gordon Electric Supply recently hired Brad Robbins as an e-commerce customer service representative.
Brad brings both customer service and sales experience from years working in the retail industry. Previously, he was a business owner and worked in the music industry where he enjoyed traveling to multiple countries. In his free-time, he enjoys cooking and listening to music.
In his current position as an e-commerce representative, Brad’s responsibilities will include building relationships with online customers, processing orders, and handling customer service calls. We are excited to have Brad as part of the Gordon team and utilize his experience. “Everyone has been great and very welcoming from day one,” Brad said and added that it is a “great feeling to be a part of something bigger than one’s self–that you actually have an impact on the outcome.”
Gordon Electric Supply made Electrical Wholesaling magazine’s list of top 200 electrical distributors for 2020, coming in at #138 on the list. The 2020 list is comprised of large franchised and independent distributors, created from 2019 data yet updated sometimes to reflect acquisitions and new trends.
According to an analysis from Electrical Wholesaling, the backlog of contractor projects helped the electrical distribution industry sail into 2020 with momentum despite a slowing in the nonresidential construction sector. The disruption caused by COVID-19 also provided trends as responses and data was analyzed for the creation of the list. These trends showed that the resilience and versatility of our industry cannot be underestimated as many distributors rise to the challenge and continue to grow during this time.
As Gordon CEO, Cara Gordon Potter, stated earlier this year in an interview with IMARK Electrical, “Our biggest takeaway is an appreciation of the resilience and team spirit of our workforce and the importance of diversification of our customer base…Once again, I was thankful to be a participant in a strong, essential industry.”
Samantha Barone has been hired by Gordon Electric Supply as the new e-commerce customer service representative. She will be working with the web sales team in support of our customers by providing helpful information and answering questions.
Samantha’s computer skills will be an asset to the team from her experience working on inventory management at a local train yard as well as the completion of Computer Applications courses. She is excited to join Gordon after learning about “how everyone works together and the opportunities to grow,” Samantha said, adding, “I knew I wanted to be a part of that.” In her free time, she enjoys reading and trying new foods.
A news brief about Samantha’s hiring was published in The Daily Journal on October 28, 2020 and can be read here.
The Core Values Award was introduced to the Gordon team back in March 2020 as a new way to recognize employees who embody the company core values–reliability, compassion, teamwork, resourcefulness–as well as supporting local charities. The Core Values Award winner, announced at our semi-annual meeting, chooses a charity and Gordon Electric Supply will then donate $1000 on behalf of the employee.
The purpose for the Core Values Award, according to Gordon CEO Cara Gordon Potter, “is to recognize an employee’s exceptional contribution and reward them with the honor of supporting our community with a donation from Gordon to the nonprofit of their choice.” Rob Burgess, an e-commerce sales representative, was recognized by coworkers for his dedication to teamwork and to training new employees on company culture as well as systems and procedures. He chose the Iroquois County Animal Rescue (ICARe) to receive the $1000 donation for their commitment to the welfare of local animals.
On Saturday October 24, Rob Burgess and his family joined Sheri Ritchie, human resources manager, to represent Gordon Electric Supply and award ICARe with the donation check in a small ceremony at the shelter in Iroquois, IL. The Burgess family had previously adopted a cat from ICARe, so they have firsthand knowledge of the hard work that the shelter does for the community. They were excited to return and look to give another cat a good home!
Gordon Electric Supply is proud to announce its continued growth with the addition of Rick Martin to the company.
Rick joins the sales team as an outside account manager with responsibilities that include establishing relationships with customers and selling energy efficient lighting and electrical solutions. He brings several years of sales experience and familiarity with the installation of electrical products and lighting solutions.
Jim Perkovich has been hired by Gordon Electric Supply as the new senior inside account manager.
Jim, who is nicknamed Perk, has worked in the electrical distribution industry for the past 28 years—first as a driver then progressing to inventory management and inside sales. His previous sales positions offered the opportunity to work with some of the largest contractors in the Chicagoland area. He lives in Orland Park and is excited to work locally from the Mokena branch of Gordon. Jim “gladly steps in to help in any capacity,” Mokena branch manager Josh Corson said, adding that “it was the first time I have hired a new employee and received calls from customers saying things like ‘Perk is my guy.’”
Gordon Electric Supply is excited to announce the addition of Tony Mays.
Tony, a native of South Wilmington, brings ten years of sales experience to his role as an e-commerce representative. He earned an associate’s degree in cinematography from Columbia College in Chicago and a bachelor’s degree in business management and marketing from the University of Phoenix.
Tony’s responsibilities as an e-commerce representative include building relationships with online customers, processing orders, and handling customer service calls. “We are excited to have Tony join the Gordon sales team with his impressive experience and work ethic,” said Dan Korthauer, vice president of sales and marketing.
Gordon Electric Supply is excited to announce the newly created position of Operations Development Manager. Mike Potter steps into this role, which will focus on the implementation of procedures and processes at all Gordon locations, after almost years with the company. His knowledge of management information systems and business degrees will aid the growth of the company, looking toward new technology and ideas to improve efficiency. Previously, Mike was an account manager on the Gordon sales team at the Mokena office, and before that worked as a data analyst for an OEM parts distributor in Chicago.
As the grandson of founder, Howard Gordon, Mike has a lifelong connection and family history with Gordon Electric Supply. You can read more about Mike’s new position in the news brief published by the Daily Journal in the May 30, 2020 edition. We look forward to the ideas Mike will bring to the company.